COVID - 19 | Business Update | Updated 01st December 2021

Charlotte's Kitchen like everyone in the hospitality and tourism industry are delighted to be open again albeit under the constraints of the new COVID-19 Protection Framework.  So a quick overview of what this means for Charlotte's Kitchen and any other changes we have had to make as a result of the impact of COVID-19.

Opening Hours

Under the current restrictions, we have made some changes to our restaurant including

• Limiting groups to 10 people and 100 at most in the restaurant.

• Single Server for each table

• Contact tracing for all guests

• Spacing between each table.

• Changing our cleaning processes to ensure more stringent controls

This may make service a bit slower but please be patient with us and we would encourage booking.

 

Takeaway

Wednesday through Sunday we will continue to offer a takeaway menu.  No delivery sorry.

 

COVID-19 Protection Framework

From the 3rd December 2021, in order for Charlotte’s Kitchen to comply under the new COVID-19 Protection Framework, we will require My Vaccine Passes to be presented in order to enjoy Charlotte’s. Unfortunately, you will be turned away if you are unable to present your My Vaccine Pass. You will also be required to bring some further photo identification as well.

Your Vaccine Pass will be scanned in by a member of our staff who may also check this against your ID. You will be additionally required to use the COVID-19 Contact Tracing app. This is a directive from the Government and Ministry of Health that allow us to operate within the COVID-19 Protection Framework.

We will also be requiring our staff to hold a vaccination certificate (as per government regulations 1st vaccine by the 3rd December and 2nd by the 17th January). As we will be operating under the RED level, customers are still required to wear a mask while entering Charlotte’s Kitchen and moving around the building including entering and moving around the restaurant. Please click here for further information.

Please note – a negative COVID-19 test will not permit your entry. The requirement is for the vaccine certificate.

Please be kind to our team while this system is in place. We are all working in unprecedented times and pressure and are doing our best to follow the rules, and keep our staff and customers safe. If you have any questions or concerns, please email us at hello@charlotteskitchen.co.nz and they will direct your query to the correct person.

Thank you for your ongoing support to our business it means a lot.

 

The Team at Charlotte's Kitchen

 

And as a reminder some general advice on health under COVID-19

• Cough or sneeze into your elbow or by covering your mouth and nose with tissues.

• Put used tissues in the bin or a bag immediately.

• Wash your hands with soap and water often (for at least 20 seconds).

• Try to avoid close contact with people who are unwell.

• Don’t touch your eyes, nose or mouth if your hands are not clean

• .Avoid personal contact, such as kissing, sharing cups or food with sick people.

• Clean and disinfect frequently touched surfaces and objects, such as doorknobs.

• Stay home if you feel unwell.

• Call Healthline on 0800 358 5453 if you have any symptoms COVID-19

 

Symptoms of COVID-19

• a cough

• a high temperature of at least 38°C

• shortness of breath

• sore throat

• sneezing and runny nose 

• temporary loss of smell

 

More information on COVID-19 can be found at https://covid19.govt.nz/.